Support

Getting set up, and getting unstuck.

Most questions are about connecting a broker or importing history. Both are below.

Setup

Connecting your broker

Dhan

  • Open DhanHQ → Profile → DhanHQ Trading APIs
  • Enable the Data APIs plan (required for the option chain and candles)
  • Generate an access token and copy your client id
  • Paste both into Settings → Broker in the app

Tokens expire periodically — when live data stops, regenerate and paste the new one.

Groww

  • Connect the Groww API for live data and today's executions, or
  • Download your F&O P&L statement: Groww → Reports → P&L → F&O
  • Upload it in the app — PDF, Excel, CSV or JSON all work

Re-uploading is safe: existing trades are never duplicated, and any entry or exit times the export carries are filled in.

Common questions

Answers

Do you hold my money?

No. Dalal Journal never takes custody of funds. Orders are placed through your own broker session, and you can revoke the token at any time.

Will it trade without me?

Only if you explicitly turn on the algo, choose a strategy and set limits — and it starts in paper mode. There is a kill switch that halts entries and squares off everything.

Are the backtest numbers real?

Yes, and they are measured on index (spot) candles. They exclude option premium decay, brokerage and slippage, so live results will be lower. We publish the losing strategies too.

Can I import from another broker?

Any CSV or Excel tradebook with symbol, quantity, buy and sell prices will usually parse. Send us a sample and we will check.

Something is broken.

Message us on WhatsApp with a screenshot and roughly when it happened. Include the tab name — it makes it far quicker to trace.

How do I delete my data?

Ask, and we remove your account and every trade attached to it. See the Privacy Policy.

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